Joyson Jacob

Leading and Managing the Enterprise Architecture and Site Reliability Engineering teams..

Leading and Managing the Highmark Health Enterprise Architecture and the Reliability Engg Teams.

Leading the Enterprise Architecture team at HM Health Solutions that is setting the direction and roadmap for the EHS Platform and rolling out Data as a Service, API First methodology. Aligning the platform with industry standards like HL7/FHIR for Internal Interoperability within the platform, Intra Interoperability across Highmark operating companies, and External Interoperability with plan partners and healthcare vendors. In a technical advisory role on cross opco leadership team to…

Leading the Enterprise Architecture team at HM Health Solutions that is setting the direction and roadmap for the EHS Platform and rolling out Data as a Service, API First methodology. Aligning the platform with industry standards like HL7/FHIR for Internal Interoperability within the platform, Intra Interoperability across Highmark operating companies, and External Interoperability with plan partners and healthcare vendors. In a technical advisory role on cross opco leadership team to determine synergies and future direction, ownership of Data, API and Technologies across the Highmark Enterprise. Architectural leadership for the flagship product EHS Platform that is utilized by Highmark and Blue Cross Blue Shield Plan Partners. Driving transformation and innovations with focus on Total Cost Of Ownership for the platform. Advancing the adoption of emerging technologies in the healthcare space like Robotic Process Automation, Blockchain, and Containers. Driving Strategic Vendor Management through partnerships with Red Hat, Google, Adobe, Informatica with an eye to economies of scale for Health Plan Partners. Leading Data Architecture under the Data Steering Committee to provide outcomes like Data As A Service, Sustainable and Scalable Warehouse for the EHS platform. ut

Led the overall effort to integrate FedEx operating companies (Ground and SmartPost) to streamline and create operational synergies.
Architected and executed the next generation Geographical Information System at FedEx Ground that was responsible for automation of the pickup, sortation, and delivery of packages to and from customer. Cost savings realized by minimizing the no of servers, reduced no of help tickets, support and maintenance needed to support the operations, which ultimately…

Led the overall effort to integrate FedEx operating companies (Ground and SmartPost) to streamline and create operational synergies.
Architected and executed the next generation Geographical Information System at FedEx Ground that was responsible for automation of the pickup, sortation, and delivery of packages to and from customer. Cost savings realized by minimizing the no of servers, reduced no of help tickets, support and maintenance needed to support the operations, which ultimately lead to a better Customer Experience.
Leadership role in the Modernization Solutions Architecture Advancement Team at FedEx Ground that was responsible for advancement of Enterprise Architecture, advancement of Multi-Core Modernization Architecture, planning the architecture runway for the build out of business capabilities, provide direction and guidance in the complex event processing world,
Expanded Barcode Support (EBS) – Cross flow shipment services across FedEx network using a Shared Service.
Residential Returns – Integration of Ground and Home Delivery pickup operations.
Ship and Get (S&G) – Alignment with Enterprise in setting up of lockers for pickup and delivery of packages.
Architected and designed the engine that feeds data to the Next Generation of sortation systems.
Modernizing the legacy Settlement application to modern web technologies and stabilizing the application.

Lead a team that was involved in the design and development of an application to create an Engines Health Management Data Repository Center (EHMDRC) for the United States Air Force to collate engine information from the bases around the world. Responsibilities include leading the teams in all the phases of software requirement life-cycle incorporating all the standards laid down by the United States Air Force.